California Diagnostic Specialists, Inc. (“CDS”,” “we” or “us”) values your privacy and is committed to protecting personal privacy and personal information collected via its website. This Website Privacy Notice, which is part of our Terms of Use (“Terms”), describes how we protect your privacy as a user of our website.

Please carefully review this Website Privacy Notice before using our website. Using this website confirms each user’s (“you” or “your”) consent and agreement to this Website Privacy Policy and to our Terms. If you do not agree to the terms of this Website Privacy Notice or our Terms, please do not use our website.

We may change this Website Privacy Notice or modify our website at any time. You should check the date of this Website Privacy Notice (which appears below) and review any changes that have been made since your last visit to our website. You acknowledge and agree it is your responsibility to review this Website Privacy Notice periodically and become aware of modifications.

General Website Privacy Statement

This Website Privacy Notice, which is incorporated into the Terms of Use for our website, describes how we protect your privacy as a user of our website. Our privacy practices are intended to comply with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA“). We will maintain the privacy of your Protected Health Information (“PHI”) as required by HIPAA and the regulations promulgated thereunder. Please refer to the Privacy Notice page on our website for more information about how we use and safeguard your PHI.

We do not sell or rent personally identifiable information received through your use of our website. We share such information with third parties who are assisting us in providing website services and then only under written obligations of confidentiality.

We may use and share non-personally identifiable information with third parties for a variety of purposes including, without limitation, marketing and promotional services for us; website evaluation; and/or remarketing, data analysis. We also may de-identify personally identifiable information (remove information that could be used to identify a person) and share it in aggregated form with third parties, advertisers and business partners to analyze usage, demographics or interests, improve our products or services, improve user experience, or for similar purposes. We will not re-identify such data and we will ask our contracting parties to agree to keep the data in its de-identified form.

Our pledge regarding your health information

We are committed to protecting medical, mental health and personal information about you (“Health Information”). We are required by law to maintain the privacy of your Health Information, provide you information about our legal duties and privacy practices, inform you of your rights, and let you know about the ways we may use Health Information and disclose it to other entities and persons.

The Types of Data We Collect

We may routinely gather data on activity at this website, such as how many people visit the website, the pages they visit, where they come from, how long they stay on the website, etc. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve our website, including website content and overall usage. The information is not shared with other organizations for their independent use.

Our website may also collect personal information such as name, address, email address, telephone number(s), and/or educational interests. Such personal information may be requested for research, public service or teaching programs, or for administrative purposes. Additional personal information, such as credit card account information, may be requested for purchases, donations or enrollment purposes. We identify your Internet Protocol (IP) address when you visit our website. We may also collect website usage statistics by IP address.

Web Logs

To help us manage the website, we maintain standard web logs that record data about visitors who use this website and we store this information for a while. These logs may contain: the Internet domain from which you access the website; the IP address which is automatically assigned to your computer when you get on the Internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited the website; the pages you viewed on the website; and the address of the website you linked from, if any.
All web logs are stored securely and may only be accessed by our personnel supporting our website. We use information from the web logs to help us better design various aspects of our website, to identify popular features, to resolve user, hardware, and software problems, and to make the website generally more useful to visitors.

Cookies

We may use both session Cookies (which expire once you close your web browser) and persistent Cookies to make the website easier to use, to make our advertising better, and to protect both you and us. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. If you do not accept Cookies, however, you will not be able to stay logged in to the website.

Do Not Track (“DNT”) Signals

California law requires us to address how we respond to any DNT signal delivered by your browser. You may set your browser to refuse these data collection methods, but our website may not recognize or respond to DNT technologies employed by your browser. We do not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. You can enable or disable Do Not Track by visitng the Preferences or Settings page of your web browser.

Web Beacons

We may also occasionally use “web beacons” (also known as “clear gifs,” “web bugs,” “1-pixel gifs,” etc.) that allow us to collect non-Personal Information about your response to our email communications, and for other purposes. Web beacons are tiny images, placed on a web page or e-mail that can tell us if you have visited a particular area of the website. For example, if you have given us permission to send you emails, we may send you an email urging you to use a certain feature of the website. If you do respond to that email and use that feature, the web beacon will tell us that our email communication with you has been successful. Because web beacons are used in conjunction with persistent cookies (described above), if you set your browser to decline or deactivate cookies, web beacons cannot function.

Social Media Features

Our website may include social media features, such as the Facebook Like button and Widgets, such as the Share Button or interactive mini-programs that may run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. This Privacy Notice does not apply to these features. Your interactions with these features are governed by the privacy notice and other policies of the companies providing them.

Google Analytics

We may use Google Analytics to help analyze how users use our website. Google Analytics uses Cookies to collect information such as how often users visit the website, what pages they visit, and what other sites they used prior to coming to the website. We use the information we get from Google Analytics only to improve our website and Services. Google Analytics collects only the IP address assigned to you on the date you visit the website, rather than your name or other personally identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the website, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this website by disabling cookies on your browser.

E-Mails

Transmittal of e-mails to this website should not be considered to be private. Email transmissions should be considered to be at risk of becoming known or accessible to third parties. If you provide confidential information about you or your health to us via electronic communication, it is at your own risk. If you wish to correspond with us about your health via email, you will need to complete and return a Patient Consent to Allow Email Correspondence to us.

Steps We Take to Keep Your Personal Information Secure

We employ reasonable physical, electronic, and managerial security methods to help protect against unauthorized access to Personal Information, consistent with applicable law. We also have policies, procedures, and controls to reduce the risk of unauthorized or accidental use, disclosure, or destruction of your Personal Information, and we train our employees on data security. Please be aware, however, that no data transmission via the Internet or a data storage facility is guaranteed to be perfectly secure. As a result, while we try to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. As with all electronic communications there are potential risks such as failures of hardware, software, and/or internet connections. We are not responsible for failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software, or any equipment used to access the internet. We do not guarantee that the confidentiality or security of any electronic transmissions via the internet can be assured, due to potentially unsecure computers or links, which could result in your information becoming lost or intercepted during transmission. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the internet.

Children’s Privacy

Children under the age of eighteen (18) are prohibited from using our website. If you are a parent or guardian and believe that we may have inadvertently collected personal information from your child, you may contact us and request that your child’s personal information be deleted.

Updating Your Information

If your information needs to be updated, corrected or deleted, please notify us. Your personal information can only be deleted in accordance with our data retention policy, and as permitted by applicable law.

Use of Information

We may use personal information as described in this Website Privacy Notice. We primarily use non-medical personal information to provide services to you, for example:

Improving your web experience;

Completing purchases of or registering your participation in community education classes and other events;

Emailing you to confirm or remind you of purchases or participation;

Sending you information via e-mail or postal mail about our services, appointment reminders, offers and news that may be of interest to you;

Responding to your communications, communicating with you about our services, provide you with customer service and support, and attend to tasks relating to your transactions with us.

We use non-personally identifiable information to improve the website, enable website features and enhance our services. For example, we may analyze how our website is used to:

Improve the browsing experience for the website;

Analyze the performance of the website and diagnose problems;

Administer the website;

Carry out internal operations.

Your non-personally identifiable information also may be used to analyze and develop advertisements and advertising campaigns to provide you with special offers and promotions and determine the effectiveness of same.

We may also use your non-personally identifiable information to present you with targeted content and advertisements (including on third party websites and apps) based on your past visits to the website and your non-personally identifiable information collected over time by us and third parties, optimize and determine the effectiveness of content and advertisements, analyze your interactions with the content and advertisements you are presented with, and how these interactions relate to your visits to the website.

We may combine information we collect from you with information available from other sources (such as offline records or publicly available information) and use the combined information for the purposes described in this Website Privacy Notice.

California Privacy Rights

If you are a California resident and have provided personal information to us, you have special protections under state law regarding the access and use of personal information. (See, California Civil Code §§ 1798.80, et seq.) You are entitled by law to request certain information regarding any disclosure that may have been made by us to third parties of personal information for their direct marketing purposes. Please allow thirty (30) days for a response. We are required to respond to only one request per customer each year.

We will not share your personal information with third parties for their direct marketing purposes.

When contacting us, please use the contact information provided below, and indicate your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request.

Notice of HIPAA Privacy Practices

As described on our Privacy Notice page, we adhere to the requirements of the Health Insurance Portability and Accountability Act (“HIPAA”), which ensures the security and privacy of an individual’s medical records and promotes privacy and trust between patients and their healthcare providers. Please refer to our Privacy Notice page for more details about how we use and safeguard your health information.

Questions or Complaints

If you have any questions about this Notice, please contact us at (833) 225-3424.
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services, Office for Civil Rights. To file a complaint with is contact:

California Diagnostic Specialists
Jane Hasle
3282 Motor Ave.
Los Angeles, CA 90034
(310) 845-9690

You will not be penalized for filing a complaint.

Our Commitment to Data Security

We take reasonable steps to protect the security, integrity and privacy of information submitted to us via our website. Nonetheless, you should be aware of the difficulty of maintaining data confidentiality over the public Internet. We strongly recommend that you use a Web browser capable of supporting SSL. The latest versions of Firefox, Internet Explorer and Chrome, for example, support SSL and also avoid known browser security vulnerabilities.

While using our website, you may encounter hypertext links to the Web pages of organizations not directly affiliated with us. We do not control the content or information practices of external organizations. We recommend you review the privacy statements of these organizations.

Links within our website to commercial and external websites do not represent endorsement or recommendation by us.

Changes to Website Privacy Notice

We reserve the right to change our privacy practices and this Website Privacy Notice. To the extent permitted by applicable law, we reserve the right to make the revised or changed Website Privacy Notice effective for Health Information we already have about you as well as any information we receive in the future.

Revised: March 2, 2022